Cancel before dispatch
You can cancel any order before it ships for a full refund.
Changed your mind after delivery?
You can return unopened products in their original packaging within 30 days of delivery for a full refund of the product price. For hygiene and safety reasons we can't accept opened supplements.
Damaged, faulty or wrong item
If anything arrives damaged, faulty or not what you ordered, contact customer care within 14 days with your order number and a photo. We'll send a replacement or refund you in full, including delivery.
Refunds
We refund to your original payment method within 5 working days. Your bank may take a few more days to show it.
Your statutory rights
This policy does not affect your legal rights as a consumer.